{"id":3407,"date":"2025-03-06T01:42:02","date_gmt":"2025-03-06T01:42:02","guid":{"rendered":"https:\/\/www.kunlonghardware.com\/?page_id=3407"},"modified":"2025-06-20T07:42:30","modified_gmt":"2025-06-20T07:42:30","slug":"support","status":"publish","type":"page","link":"https:\/\/www.kunlonghardware.com\/es\/support\/","title":{"rendered":"Ayuda"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3407\" class=\"elementor elementor-3407\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84762a4 e-flex e-con-boxed e-con e-parent\" data-id=\"84762a4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-387ae26 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"387ae26\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Ayuda<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-976ffc5 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"976ffc5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-page-id=\"CgsJdvqCao2Hf5xwPIncNkrwnsc\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"><div class=\"ace-line ace-line old-record-id-Yq93dqKZbonQ6HxnsCccRiRqnad\">Nos comprometemos a ofrecerle una asistencia completa para garantizar su satisfacci\u00f3n. Obtenga asistencia t\u00e9cnica, servicio de garant\u00eda y asesoramiento personalizado sobre soluciones.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed2c65a elementor-widget elementor-widget-pp-breadcrumbs\" data-id=\"ed2c65a\" data-element_type=\"widget\" data-settings=\"{&quot;breadcrumbs_type&quot;:&quot;powerpack&quot;}\" data-widget_type=\"pp-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"pp-breadcrumbs pp-breadcrumbs-powerpack\">\t\t<li class=\"pp-breadcrumbs-item pp-breadcrumbs-item-home\">\n\t\t\t<a class=\"pp-breadcrumbs-crumb pp-breadcrumbs-crumb-link pp-breadcrumbs-crumb-home\" href=\"https:\/\/www.kunlonghardware.com\/es\" title=\"Inicio\">\n\t\t\t\t<span class=\"pp-breadcrumbs-text\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"pp-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-home\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tInicio\t\t\t\t<\/span>\n\t\t\t<\/a>\n\t\t<\/li>\n\t\t<li class=\"pp-breadcrumbs-separator\">\t\t\t\t<span class='pp-separator-icon pp-icon'>\n\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t\t<\/span>\n\t\t\t\t<\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0db5839 e-flex e-con-boxed e-con e-parent\" data-id=\"0db5839\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-96abd56 e-con-full e-flex e-con e-child\" data-id=\"96abd56\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c24991 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"5c24991\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-handshake\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-433cddb elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"433cddb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"i\"><\/span>Antes de empezar: Consulta profesional personalizada<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b322fcc elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b322fcc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-page-id=\"CgsJdvqCao2Hf5xwPIncNkrwnsc\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"><div class=\"ace-line ace-line old-record-id-EZzRdatv4oq1dyxo9hhcYGKendh\">Kunlong ofrece servicios de consultor\u00eda de dise\u00f1o personalizados, respaldados por un equipo de m\u00e1s de 30 ingenieros profesionales con una media de m\u00e1s de 10 a\u00f1os de experiencia en el sector. Con experiencia en varios sectores, nos aseguramos de que reciba las soluciones de hardware m\u00e1s viables y rentables adaptadas a sus necesidades espec\u00edficas.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85920ce elementor-align-center elementor-widget elementor-widget-bdt-advanced-button\" data-id=\"85920ce\" data-element_type=\"widget\" data-widget_type=\"bdt-advanced-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-button-wrapper\">\n\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjIyMDYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\" class=\"bdt-ep-button bdt-ep-button-effect-e bdt-ep-button-size-md\">\n\t\t\t\t\t\t<div class=\"bdt-ep-button-content-wrapper bdt-flex bdt-flex-middle bdt-flex-center\" data-text=\"Quickly Communicate with an Engineer\">\n\t\t\t\n\t\t\t<div class=\"bdt-ep-button-text\">\n\n\t\t\t\t<span class=\"avdbtn-text\">\n\t\t\t\t\tComun\u00edquese r\u00e1pidamente con un ingeniero\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f9c495 e-con-full e-flex e-con e-child\" data-id=\"5f9c495\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-320a82f e-flex e-con-boxed e-con e-parent\" data-id=\"320a82f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ab62950 e-con-full e-flex e-con e-child\" data-id=\"ab62950\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f134746 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"f134746\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-file-signature\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6163bbf elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"6163bbf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"i-2\"><\/span>En curso: Asistencia t\u00e9cnica personalizada<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-461d8b1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"461d8b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-page-id=\"CgsJdvqCao2Hf5xwPIncNkrwnsc\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"><div class=\"ace-line ace-line old-record-id-EZzRdatv4oq1dyxo9hhcYGKendh\"><div data-page-id=\"CgsJdvqCao2Hf5xwPIncNkrwnsc\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"><div class=\"ace-line ace-line old-record-id-V3kSd3ZuIoRRgtxYUgXclMTBn1e\">Entendemos que los requisitos de los clientes son diversos en las piezas estructurales, y necesitan elegir los materiales, estructuras y tama\u00f1os adecuados seg\u00fan las condiciones reales de trabajo. Por lo tanto, el apoyo t\u00e9cnico que ofrecemos se basa completamente en sus necesidades, y proporcionamos dibujos 2D, 3D, c\u00e1lculos de datos, informes de pruebas para garantizar la exactitud de la soluci\u00f3n.<\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5e123e elementor-align-center elementor-widget elementor-widget-bdt-advanced-button\" data-id=\"d5e123e\" data-element_type=\"widget\" data-widget_type=\"bdt-advanced-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-button-wrapper\">\n\t\t\t<a href=\"#\" class=\"bdt-ep-button bdt-ep-button-effect-e bdt-ep-button-size-md\">\n\t\t\t\t\t\t<div class=\"bdt-ep-button-content-wrapper bdt-flex bdt-flex-middle bdt-flex-center\" data-text=\"Learn More\">\n\t\t\t\n\t\t\t<div class=\"bdt-ep-button-text\">\n\n\t\t\t\t<span class=\"avdbtn-text\">\n\t\t\t\t\tM\u00e1s informaci\u00f3n\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dac8c89 e-con-full e-flex e-con e-child\" data-id=\"dac8c89\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c2ee8f e-flex e-con-boxed e-con e-parent\" data-id=\"3c2ee8f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c3bcda4 e-con-full e-flex e-con e-child\" data-id=\"c3bcda4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b1eec1 elementor-view-stacked elementor-shape-circle elementor-widget elementor-widget-icon\" data-id=\"5b1eec1\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-headset\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59fedd4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"59fedd4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"i-3\"><\/span>Posventa: Garant\u00eda total<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5032a5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b5032a5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div data-page-id=\"CgsJdvqCao2Hf5xwPIncNkrwnsc\" data-lark-html-role=\"root\" data-docx-has-block-data=\"false\"><div class=\"ace-line ace-line old-record-id-YAFvdHuAUo1L6kxV4RRcEZSRnxd\">No ha terminado, ni mucho menos. El servicio que le prestamos se refleja cada d\u00eda que lo utiliza. Nuestro hardware puede repetirse al menos 20.000 veces. Ofrecemos un periodo de garant\u00eda m\u00ednimo de 1 a\u00f1o. Aunque supere este periodo, le visitaremos con regularidad para asegurarnos de que los problemas que surjan puedan resolverse a tiempo.<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecfff22 elementor-align-center elementor-widget elementor-widget-bdt-advanced-button\" data-id=\"ecfff22\" data-element_type=\"widget\" data-widget_type=\"bdt-advanced-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-button-wrapper\">\n\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjIyMDYiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\" class=\"bdt-ep-button bdt-ep-button-effect-e bdt-ep-button-size-md\">\n\t\t\t\t\t\t<div class=\"bdt-ep-button-content-wrapper bdt-flex bdt-flex-middle bdt-flex-center\" data-text=\"Get Support\">\n\t\t\t\n\t\t\t<div class=\"bdt-ep-button-text\">\n\n\t\t\t\t<span class=\"avdbtn-text\">\n\t\t\t\t\tObtener asistencia\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-012b10a e-con-full e-flex e-con e-child\" data-id=\"012b10a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Asistencia Nos comprometemos a ofrecerle una asistencia completa para garantizar su satisfacci\u00f3n. Obtenga asistencia t\u00e9cnica, servicio de garant\u00eda y asesoramiento personalizado sobre soluciones. Inicio Antes de empezar: Consulta profesional personalizada Kunlong ofrece servicios de consulta de dise\u00f1o personalizados, respaldados por un equipo de m\u00e1s de 30 ingenieros profesionales con una media de m\u00e1s de 10 a\u00f1os de experiencia en el sector. Con [...]<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Customer Support & Service | KUNLONG","_seopress_titles_desc":"Need help? KUNLONG offers responsive support for product selection, technical inquiries, and after-sales service worldwide.","_seopress_robots_index":"","footnotes":""},"class_list":["post-3407","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.kunlonghardware.com\/es\/wp-json\/wp\/v2\/pages\/3407","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kunlonghardware.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kunlonghardware.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kunlonghardware.com\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kunlonghardware.com\/es\/wp-json\/wp\/v2\/comments?post=3407"}],"version-history":[{"count":5,"href":"https:\/\/www.kunlonghardware.com\/es\/wp-json\/wp\/v2\/pages\/3407\/revisions"}],"predecessor-version":[{"id":7926,"href":"https:\/\/www.kunlonghardware.com\/es\/wp-json\/wp\/v2\/pages\/3407\/revisions\/7926"}],"wp:attachment":[{"href":"https:\/\/www.kunlonghardware.com\/es\/wp-json\/wp\/v2\/media?parent=3407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}