Support
We are committed to providing comprehensive support to ensure your satisfaction. Get technical assistance, warranty service and one-on-one solution consultation from us.
Before We Start: One-on-one Professional Consultation
Kunlong offers one-on-one design consultation services, backed by a team of 30+ professional engineers with an average of over 10 years of industry experience. With expertise across various sectors, we ensure that you receive the most feasible and cost-effective hardware solutions tailored to your specific needs.
In Process: Customized Technical Support
We understand that customers‘ requirements are various in structural parts, and need to choose the appropriate materials, structures and sizes according to actual working conditions. Therefore, the technical support we provide is completely based on your needs, and we provide 2D, 3D drawings, data calculations, test reports to ensure the accuracy of the solution.
After-sale: Comprehensive Guarantee
It is far from over. The service we provide you is reflected in every day you use it. Our hardware can be repeated at least 20,000 times. We provide a minimum warranty period of 1 year. Even if it exceeds the period, we will still visit you regularly to ensure that the problems you encounter can be solved in time.
